Monday, October 20, 2008

Listening







This topic was what we learned in week 4.



LISTENING!!

Paying close attention to, and making sense of what we hear







MISCONCEPTIONS ABOUT LISTENING
You have two ears and a mouth. Therefore, you should listen twice as much as you speak! Has anyone tell u that if two people sat down for a discussion and followed that principle, there would be a total silence! However, there are also some people who need to practice keeping their mouth shit, but some need to practice speakin out!

Lis
tening is a little bit more complex than most of us realize.
This is probably the biggest misconception about listening. Most of us believe that we are listening, in fact we are not, or doing some other thing ineffectively. Listening requires the focusing of attention, being open and wanting to really understand another person. These things n the other requirements for effective listening need to be practiced, and learned, effort needs to be made too.





Top 5 Misconceptions about listening

1. Listening is a matter of intelligence.
* Careful listening is a learned behavior

2. Speakin is a more important part of the communication process than listening.
* Speakin and listenin are equally important

3. Listening is easy and requires little energy.

4. Listening is a only a matter of understanding speaker's words.
* Nonverbal communication also helps the speaker to understnad the message sent.

5. Speakers are able to command listening.
* Speakers cannot really make a person listen.





Most Irritating Listening Habits
1. Rushing the speaker and making he feel that he is wasting the listener's time.
2. Interrupting the speaker.
3. Not looking at the speaker.
4. Not responding to the speaker's request.
5. Showing interest in something other than what the speaker is saying.
6. Forgetting wat was talked bout previously.
7. Asking too many questions about details.




THE LISTENING PROCESS











Listening and Hearing are not the same thing


  1. Listening is active. Hearing is passive.
  2. Listening is emotional. Hearing is passionless.
  3. Listening means u tune in specifically for something. Hearing means u/re listening in part to avoid hearing something.
  4. Listening is i know i care bout u. Hearing means i only care about myself and i don wanna know anything about u.
  5. Hearing is being aware of what the person is talking. It doesnt requires thinking.
    Listening requires concentration so that your brain processes meaning from words and sentences. Listening leads to learning.






HEARING



The vibration of sound waves on the eardrums



















REASONS FOR POOR LISTENING

  1. People tend to listen selectively, hearing only what they expect to hear, or would like to hear, or fear hearing. They tend to eliminate details. This is known as selective listening.
  2. Daydreaming is probably the most common listening problem because it affects everyone. There are lots of opportunities for daydreaming because the speaker's speed of talking is so much slower than our speed of us thinking.
  3. Memorizing is a problem that happens when listeners try to memorize every word the instructor says. These are usually students who are stressed, and in their goal to listen well. We all should know that there is no way we can remember what the instructor says.
  4. People tend to listen best to the beginning and end of what is said. Least concentration in the middle.
  5. Distracted easily.
  6. Feeling anxious, angry, distressed, upset, stressed, ill, too hot.







GOOD LISTENING SKILLS

  1. Prepare to listen - Your attitude in attending class is generally important. . If you feel that a particular class is generally a waste of your time, you obviously won't be in a good mood to listen.
  2. has 2-3 ways to take notes and organize important information.
  3. Knows how to fights distractions.
  4. showing an active body state. This is meant by do not lean down or show a dead-looking face while talkin to the speaker.
  5. Eye contact is a very important part of the active listening process. Of course,jotting down notes is helpful ; however, when you look away, you'll be aware of distractions that draws your attention away from the lecturer .
  6. Listening for the main idea.
INFORMATIONAL LISTENING
  1. Listening for information means listening for facts. The key is to first identify the main
    idea being expressed and then the supporting ideas offered by the speaker.
  2. Looking for key ideas.
  3. Jotting down ideas.
  4. Paraphrase.
  5. Ask Questions.

EMPHATIC LISTENING

Empathic listening is listening for feelings and the goal is to build relationship and to solve problem. It is required when the speaker needs to develop a coping method for their
feeling or problem. For example a coach may need to listen empathically to
an athlete who has just been deselected. The challenge for the listener is to put aside
their own feelings and try to understand the speakers’s point of view. ( putting yourself into another person's shoes ).



COMPREHENSIVE LISTENING
  1. Understand the speaker's message.
  2. Summarize informations.
  3. Identify main points.

CRITICAL LISTENING

Listening to evaluate a message for purpose of accepting or rejecting it. Besides, also to provide meaningful feedback.


ACTIVE LISTENING
Active listeners give their attention to undivided attention to a speaker.




CHRISTINE


No comments: